Last updated: 11 September 2022
Myrtleberry Studio (“us”, “we”, “our”) operates the websites www.mytleberrystudio.co.uk and www.myrtleberry.uk (the “Sites”, “Services”).
This Privacy Policy describes Myrtleberry Studio’s policies in regard to the collection, use and disclosure of personally identifiable information (“Personal Information”) when you use our Service.
By using this Service and / or registering with us, you are agreeing to the terms of this Privacy Policy.
We will not use or share your information with anyone except as described in this Privacy Policy.
Information collection
While using our Service, we may ask you to provide us with certain personally identifiable information (“Personal Information”) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Name
Email address
Telephone and mobile number(s)
Address
Message details
What we do with your information
We may use your information in the following ways:
to provide customer service to you in relation to you and to deal with enquiries and complaints efficiently
to carry out obligations arising from any contracts entered between you and us
notify you every now and again about important changes to the Site and Services;
to administer, support, improve, optimise and develop our Site and Services;
to enable us to provide our Services to you
to provide other services requested by you, as described when we collect the data
to prevent, detect, and investigate fraud, security breaches, violations of law, and other misuse of the Site
to address any enquiries, correspondence, concerns or complaints you have raised;
for our internal operations, including data analysis, testing, research, statistical purposes and troubleshooting
to notify you of our Services if you have either requested marketing communications from us, or consented to receive our marketing communications when or after consented to receive our marketing communications when or after you sign up
If provision of your personal information is a legal or contractual requirement or a requirement necessary to enter into a contract with us, and you choose not to provide it, we may not be able to perform some of the tasks we need to in order to provide certain services to you.
If you do choose to provide your consent you can withdraw it at any time by contacting us at enquiries@myrtleberry.uk
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Log data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
The web site www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step by step guidance on how cookies can be switched off by users.
Third party service providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Links to other sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children’s privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18.
If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance with laws
We will disclose your Personal Information where required to do so by law or subpoena.
Changes to this privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Your rights
Under certain circumstances, by law you have the right to:
Object to processing of your personal information where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are processing it lawfully.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see above).
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party in a machine-readable, commonly used and structured format.
If you want to exercise any of these rights then please contact us at enquiries@myrtleberry.uk. The various rights are not absolute and each is subject to certain exceptions or qualifications. For example, if you wish to withdraw your consent or object to processing, we may need to discuss with you whether our use of your data needs to continue for other lawful purposes, such as fulfilment of a legal or contractual requirement.
We will respond to your request within one month of receipt of your request. In some cases, we may not be able to fulfil your request to exercise the right before this date, and may need to request more time. Where we cannot provide a full response to you for any reason, we will let you know about this in our initial reply to your request.
Complaints
If you wish to request further information about any of the above rights, or if you are unhappy with how we have handled your information, please contact us at info@myrtleberry.uk.
If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to your supervisory authority.
For example, if you live in the UK, you can contact the Information Commissioner’s Office: https://ico.org.uk/global/contact-us/ or 0303 123 1113.
Contact us
If you have any questions about this Privacy Policy, please contact us at info@myrtleberry.uk.
Trading address: Trevena, Winton Hill, Stockbridge, Hampshire SO20 6HL
Copyright ©All Rights Reserved